The second-hand marketplace Shoppers Express Frustration Regarding Size Updates
Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.
The second-hand shopping app has updated its size classifications for women's and children's clothes but did not contact all users about the change.
Online Platforms Response
Many shoppers and sellers are expressing on platforms claiming that product pages now present a different size category compared to what was initially listed due to the recalibration.
Vinted explained the updated approach better aligns with similar services.
They have suggested members to examine their items and adjust the sizing manually if necessary, resulting in member annoyance.
Measurement Approach Modifications
Previously, the sizing featured a single numeric size and a letter, for instance S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
With some products, the measurements have been reclassified - like an L measurement was formerly size 12 but currently displays as UK 16-18.
User Accounts
One content creator, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, based in Glasgow, explained products she uploaded featuring size 14 markings were showing in the marketplace as size 20–22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.
Required Changes
A different user, based in Derby, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, as I'm chronically ill and selling on Vinted has been paramount following partial earnings loss," she stated.
Platform Context
The platform boasts over 100 million users, comprising 18 million UK members.
It has become a favored option versus similar marketplaces including eBay and Depop.
This represents another occasion that an unexpected update within the service has received backlash: last year, the service retracted a modification concerning shipment methods due to shopper criticism.
